Tip Sheets


Project requirements

  1. Reconcile 2-3 sources of information.
  2. Source each new Tip Sheet from Help using reuseable blocks of text/snippets.

Results

  • A single source of technical truth.
  • Accuracy is improved; less confusion for the end user.
  • An update to a tip sheet or the Help topic affects both.
  • Improved collaboration and ROI.
  • Agreement to use this process/results going forward.

Added value

Pearson images provide a break from the typical Help layout.

Going forward

Request UX designer to create more appropriate images.

%d bloggers like this: