Tip Sheets

Project requirements

1. Reconcile 2-3 sources of information.
2. Source each new Tip Sheet from Help using reuseable blocks of text/snippets.

Results

• A single source of technical truth.
• Accuracy is improved; less confusion for the end user.
• An update to a tip sheet or the Help topic affects both.
• Improved collaboration and ROI.
• Agreement to use this process/results going forward.

Added value

Pearson images provide a break from the typical Help layout.

Going forward

Request UX designer to create more appropriate images.