- Reconcile 2-3 sources of information.
- Source each new Tip Sheet from Help using reuseable blocks of text/snippets.
- A single source of technical truth.
- Accuracy is improved; less confusion for the end user.
- An update to a tip sheet or the Help topic affects both.
- Improved collaboration and ROI.
- Agreement to use this process/results going forward.
Pearson images provide a break from the typical Help layout.
Request UX designer to create more appropriate images.