How do we help instructors perform the essential tasks required to successfully set up their online course? AND, how do we create a single source of truth when several teams need this information?
To address these needs, I created a flexible journey that recognizes different approaches. Working collaboratively across teams, we surfaced both key and underutilized features:
- Our instructors get training.
- They can jump into Help to resolve any gotchas.
- Our teams have a single source of truth.
- Located in Help, using snippets/reuseable text blocks, we ensure the latest information is always available.
- Together, we improved collaboration and ROI.
Begin here:
Select Get started working in your course and access the slideshow on the Create or copy a course page:
Here’s the second page of this slideshow:
Select Do more in your course to go back to the home page.
Select Navigate your course. (Here at Pearson, we’re proud to support accessibility.):
Select Accessibility Information and go out to our website:
Select Manage instructor and student views to watch the video:
Select Do more in your course to go back to the home page.
Select Set up your assignments to begin creating homework, tests, and quizzes. Instructors often find the options overwhelming. This slideshow has animated gifs for each of the required pages and links to Help. Each one breaks down the required and optional steps:
Especially important during the covid-19 move from school to home, our instructors need additional support to Lockdown or restrict tests and quizzes. (We also want to highlight this as a security feature.)
Select Do more in your course to go back to the home page.
Select Set up grades and weights to weight assignments and use the gradebook. Here we also want instructos to know that there are ways to Drop lowest scores (automatically or manually). This is an underutilized feature.
After watching the overview video, instructors can select Weight assignments and categories.
Patricia D'Ambrosio 